Privacy Policy
Introduction
This website is operated by Cassie Hartline M.D. (collectively the “Company”, “We” or “Us”). We respect your privacy and the Company is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.
This policy applies to information we collect:
- On this Website
- In email, text, phone and other electronic messages between you and this Website.
- Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries) that may link to or be accessible from or on the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or username you may use.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including information:
- By which you may be personally identified, such as name, postal address, email address, and telephone number (“personal information”);
- That is about you but individually does not identify you; and/or
- About your internet connection, the equipment you use to access our Website and usage details.
We collect this information:
- Directly from you when you provide it to us.
- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial and personal information before placing an order through our Website.
- Your search queries on the Website.
Mobile Numbers and Text Messaging
The user agrees any mobile phone number(s) provided by them to Cassie Hartline M.D. shall be unique to that user. The user agrees mobile number(s) provided are not shared with, or common to, other users. If a user changes their mobile phone number(s), it is the user’s responsibility to contact us to update their mobile phone number in a timely manner.
- Message/data rates may apply per phone plan.
- Message frequency varies.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our Website according to your individual interests.
- Speed up your searches.
- Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Flash Cookies. Certain features of our Website may use flash cookies to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
- Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
- Javascript which uses third-party services to store data about activities and transactions.
- Trackable telephone numbers which keep track of phone calls made to some phone numbers on this site.
- Offline website data – including both local and remote storage of activities.
- Geo-targeting information about your location at the time of use of the site.
We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To present our Website and its contents to you.
- To provide you with information, products or services that you request from us.
- To fulfill any other purpose for which you provide it.
- To provide you with notices about your account/subscription, including expiration and renewal notices.
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
- To notify you about changes to our Website or any products or services we offer or provide through it.
- To allow you to participate in interactive features on our Website.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
- To comply with any court order, law or legal process, including to respond to any government or regulatory request.
Privacy of Collected Data
We will never use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
Information to opt out of Google Analytics
Information About Remarketing
This website uses Google remarketing to advertise online using text or image ads on the Google Display Network. Remarketing is a feature that lets us reach people who have previously visited our site, and show them relevant ads when they visit other sites on the Google Display Network.
For websites using remarketing, a third-party DoubleClick cookie is used to enable remarketing for products like Google Ads on the Google Display Network. When someone visits our website, a few lines of code will drop an anonymous browser cookie. This cookie is a small file that stores information. The cookie will store the site visit, but does not store any sensitive information, such as visitor name, address or any other piece of information that might personally identify the visitor. The cookie will be enabled for a set period of time, such as 30 or 60 days, at which time, the cookie expires.
What is the Google Display Network?
A group of more than a million websites, videos, and apps where ads can appear. Sites in this network have partnered with Google to show relevant AdWords ads.
Opting out of Remarketing
Visitors may opt out of Google’s use of cookies by visiting the Ads Preferences Manager.
Visitors may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.
Changes to Our Privacy Policy
Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via the email address or phone number given on our website.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, please write to us or call us based on the contact information and address found in our Website.
Privacy Policy | SMS
Effective Date: February 14, 2025
Last Updated: February 19, 2025
At Cassie Hartline M.D., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, your rights regarding your data, and how to exercise them. By using our website and providing your phone number, you agree to the terms outlined in this Privacy Policy.
1. Data Collection
We collect the following personal information when you submit your details on our website:
- Contact Information: Name, email address, and phone number.
- Website Interactions: Information about your activity on our site (e.g., pages visited).
2. Data Usage
The information we collect is used for:
- Communication: Sending SMS messages related to appointments, inquiries, or services you requested.
- Customer Support: Responding to your inquiries or requests.
- Service Updates: Providing notifications about changes or updates to services.
Your phone number and SMS consent will not be shared with third parties or affiliates for marketing purposes.
3. Data Protection
We implement the following measures to protect your personal information:
- Secure storage of all data on encrypted servers.
- Limited access to personal data by authorized personnel only.
- Routine monitoring for vulnerabilities and potential security threats.
4. User Rights
You have the right to:
- Access Your Data: Request a copy of the personal data we have collected.
- Request Deletion: Ask us to delete your personal data from our records.
- Modify Information: Update or correct inaccurate data.
- Opt-Out: Withdraw consent for receiving SMS communications (see Section 6 for details).
To exercise these rights, contact us at (713) 791-0700.
5. Opt-In and Opt-Out for SMS Communications
Opt-In: By submitting your phone number, you consent to receive SMS communications related to appointments, updates, and other relevant information.
Opt-Out: To stop receiving SMS messages, reply “STOP” to any message you receive. You may also contact us directly to opt-out.
6. Types of SMS Communications
If you provide consent, you may receive SMS communications such as:
- Appointment Reminders:Notifications about scheduled appointments.
- Service Updates:Information regarding inquiries or cases you have submitted.
Message frequency may vary, and standard message and data rates may apply.
7. Standard Messaging Disclosures
To opt-out of SMS messages, reply “STOP” to any message.
For further assistance, reply “HELP” to any message or contact us at (713) 791-0700.
8. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or SMS, or by posting the updated policy on our website with a revised effective date.
9. Accessibility
This Privacy Policy is prominently displayed on our website for easy access. If you have difficulty accessing this policy, please contact us for assistance.
Contact Information
For privacy-related inquiries, please contact us at:
Phone: (713) 791-0700
Terms and Conditions for SMS Communications
Effective Date: February 14, 2025
Last Updated: February 19, 2025
By providing your phone number and consent to receive SMS communications from Cassie Hartline M.D., you agree to the following terms and conditions. These terms outline how we use your phone number, the types of communications you can expect, and how to manage your preferences.
1. Consent for SMS Communications
By submitting your phone number on our website, you consent to receive SMS communications from Cassie Hartline M.D. Your phone number and consent will never be shared with third parties or affiliates for marketing purposes. SMS messages will be used solely for communication related to services you have requested.
2. Types of SMS Communications
Once you provide consent, you may receive SMS messages including:
- Customers and Guests: Updates on appointments, service-related inquiries, or relevant information regarding your interactions with us.
- Job Applicants: Notifications about the status of your application or related updates.
- Reminders: Alerts regarding scheduled appointments or follow-ups.
We do not send promotional or marketing messages unless explicitly requested by you.
3. Standard Messaging Disclosures
To opt-out of receiving SMS messages, reply with the word “STOP” to any message you receive. You will no longer receive SMS communications unless you provide consent again.
- Message Frequency: The number of messages you receive may vary depending on your requests or activity but will typically range between [0-2] messages per day.
- Message and Data Rates: Standard message and data rates may apply based on your mobile carrier and plan.
4. Example Messages
Below are examples of the types of SMS messages you may receive:
- Appointment Reminder: “Your appointment with Cassie Hartline M.D. is scheduled for [Date/Time]. Reply STOP to opt-out, message frequency may vary, text HELP for assistance. Message and data rates may apply.”
- Service Update: “Thank you for scheduling your appointment. Reply STOP to opt-out, message frequency may vary, text HELP for assistance. Message and data rates may apply.”
- Job Application Update: “Your application status has been updated. Visit [URL] for details. Reply STOP to opt-out, text HELP for assistance. Message and data rates may apply.”
5. Managing Your Preferences
- Opt-Out: To stop receiving SMS communications at any time, reply “STOP” to any message. You will receive a confirmation of your opt-out request, and no further messages will be sent unless you provide consent again.
- Re-Subscribe: If you wish to receive SMS messages again, please contact us to update your preferences.
6. Contact Information
For any questions or concerns regarding SMS communications, please contact us:
Website: www.drcassiehartline.com
Phone: (713) 791-0700
7. Updates to Terms and Conditions
These terms may be updated periodically. Any significant changes will be communicated via SMS or on our website. Please review these terms regularly to stay informed about how your information is used.